60-day money-back guarantee
If you're not happy with your Velora Blowout Brush, contact us within 60 days of delivery and we'll refund you in full.
1-year replacement
If your brush stops working because of a defect within 1 year of delivery, we'll send you a free replacement.
How to request a return or replacement
- Email comatoseangell@gmail.com with your order number and the reason.
- For a defect, include a photo or short video showing the problem.
- We'll reply within 1 business day with next steps.
- Refunds go back to your original payment method within 5–7 business days of approval.
Damaged on arrival
If your brush arrives damaged, email a photo within 7 days of delivery and we'll send a replacement or full refund — no return shipping required.
Conditions
- Refund requests must be made within 60 days of delivery.
- Replacements for defects are available for 1 year from delivery and do not cover accidental damage.
- Refunds are issued to the original payment method.